北京格兰云天大酒店-住客评论

Guest（Solo traveler） 2025-10-01
Booked the hotel to attend Zhang Yixing's first concert at the Bird Nest Stadium, which also falls on the Mid Autumn Festival (6Oct) and his birthday (7Oct) and the stadium is just conveniently located behind the hotel! The hotel room is cosy, spacious enough for 2 pax. I ordered food delivery every day and the food was delivered to my doorstep via the robot promptly. Only complain is that the centralised aircon cannot be adjusted and it was fixed at 27 degrees which is can be a bit stuffy even though outside temperature is cold. I hope in the future, the hotel can collab or give out freebies related to the concert we are attending.
酒店回复：
尊敬的宾客您好，感谢您对“格兰云天”的肯定与厚爱。“人在路途何处去，格兰云天是家园”是我们的承诺，真心希望您在这里可以感受到我们为您健康的关注和贴心的照顾。您的满意和喜欢就是我们不断前进的动力！感谢有您一路支持和相伴，欢迎您回家！
Guest（与好友旅游） 2025-10-01
酒店位置非常好，离鸟巢非常近，步行几分钟就到HJK检票口，图五是从房间窗户侧面拍到的鸟巢，酒店前台小姐姐和迎宾小哥哥都很不错，服务耐心真诚，酒店有机器人送外卖到房间，房间里面贴心配了加湿机，Dove洗浴套装和身体乳，对初来南方不适应北京乾燥气候的客人很友好，房间面积不算很大，但整体配置都挺好，每天的打扫也很专业细心，如果来鸟巢看演唱会，非常推荐住这里，散场后步行就能回到酒店房间休息了，甚至前一晚打开窗户就能听到彩排，体验感拉满了～
酒店回复：
尊敬的宾客您好，感谢您对“格兰云天”的肯定与厚爱。“人在路途何处去，格兰云天是家园”是我们的承诺，真心希望您在这里可以感受到我们为您健康的关注和贴心的照顾。您的满意和喜欢就是我们不断前进的动力！感谢有您一路支持和相伴，欢迎您回家！
Guest（家庭旅游） 2025-10-01
地理位置有优势，离鸟巢就隔着一条小河，可惜房间在背面看不到。衞生条件可以。服务比较热情。早餐稍贵，没有定，叫的外卖，机器人送上来的，便宜还丰富。房间比较大，边上的问题，房间不规整。水基本可以管够。小冰箱的收费。
酒店回复：
尊敬的宾客您好，感谢您对“格兰云天”的肯定与厚爱。“人在路途何处去，格兰云天是家园”是我们的承诺，真心希望您在这里可以感受到我们为您健康的关注和贴心的照顾。您的满意和喜欢就是我们不断前进的动力！感谢有您一路支持和相伴，欢迎您回家！
Guest（Couple） 2025-08-01
Nice hotel to be close to the birds nest / convention centre. Breakfast was good too. The staff were friendly and helpful.? Room stank of cigarette smoke though, and not much around the area in terms of food, convenience stores etc.
酒店回复：
尊敬的贵宾您好，承蒙您的厚爱，也非常感谢您对我们服务的肯定，“人在路途何处去，格兰云天是家园”是我们对每一位贵宾最真挚的承诺，对于每一位贵宾的到来，我们都会用心去对待，一直秉承不断努力的原则，去呵护关爱每一位“家人”，感谢您对“格兰云天”的肯定，期待您再次回家。
Guest（Family） 2025-07-01
From the moment we arrived, we were met with genuine warmth and kindness. The hotel staff, especially at the front desk, went above and beyond to make us feel at home. Their smiles, patience, and professionalism truly made our stay unforgettable. Thank you for such a beautiful experience.
酒店回复：
尊敬的宾客您好，感谢您对“格兰云天”的肯定与厚爱。“人在路途何处去，格兰云天是家园”是我们的承诺，真心希望您在这里可以感受到我们为您健康的关注和贴心的照顾。您的满意和喜欢就是我们不断前进的动力！感谢有您一路支持和相伴，欢迎您回家！
Guest（Traveling with friends） 2025-01-01
At late night ,we was ask help from hotel about delivery. The staff at check in counter is fine But hotel manager so rude behave so badly. Never experienced something like this ever. Bad hotel Manager low service mind. Not willing to help anything speak so rude.
酒店回复：
尊敬的宾客，对您的入住感受非常抱歉，我们非常重视并竭诚为您服务。希望能够提供卓越服务，给您带来家一样的感受，用我们的真心换您的再次“回北京的家”！
Guest（Traveling with friends） 2024-10-01
Very good ??
酒店回复：
Dear guest, we are glad you choose Grand Skylight CATlC Hotel ，she is located in the Asian Olympic business district, which is the closest boutique business hotel to the "Bird's Nest". Wish you have a nice day.
Guest（Solo traveler） 2024-09-01
Location - real close to the Stadium; Security - nice lock system; Receptionists - all nice, especially "Wang, Fu Qiang" 王富强（服务非常优秀，方案彻底又有效率） very attentive, professional and efficient - helped me to get takeout order as lunch after unavailability of room service of beef noodles; deduct one star for the breakfast buffet - bus boys clear tables fast, yet the waitress/waiter not friendly as to my inquires, e.g. unavailability of coffee spoon, absence of regular size coffee cup/mug, absence of breakfast tea bags, and unsolicited table sharing. The breakfast buffet is a convenient option for travellers, not a sampler representing local cuisine. The hotel use a cute robot to deliver items to the suite on demand - that was entertaining. The coffee and tea shop at the lobby is a bit pricy if you are only looking for non-branded beverage. View - I stayed at high floor and could see the entrance of the "Nest" the stadium plus a corner of the famous Concrete Nest structure - very charming in the evening. The hotel is nice for travellers who can handle a bit of mandarin.
酒店回复：
Dear guest, we are glad you choose Grand Skylight CATlC Hotel ，she is located in the Asian Olympic business district, which is the closest boutique business hotel to the "Bird's Nest". Wish you have a nice day.
Guest（Solo traveler） 2024-06-01
good room, clean & big. It also can see Beijing National stadium, even that's not full view.
酒店回复：
Dear guest, we are glad you choose Grand Skylight CATlC Hotel ，she is located in the Asian Olympic business district, which is the closest boutique business hotel to the "Bird's Nest". Wish you have a nice day.
Guest（Family） 2024-05-01
Location is perfect if you want to see the Olympic venues. Upscale and nice hotel with well trained staff. Only issue was the furniture (not the bed) seemed a bit dirty and not cleaned. Otherwise everything else was excellent
酒店回复：
Dear guest, we are glad you choose Grand Skylight CATlC Hotel ，she is located in the Asian Olympic business district, which is the closest boutique business hotel to the "Bird's Nest". Wish you have a nice day.

北京格兰云天大酒店

客户评价 由实住客人提供的真实点评

Guest（Solo traveler） 2025-10-01

Guest（与好友旅游） 2025-10-01

Guest（家庭旅游） 2025-10-01

Guest（Couple） 2025-08-01

Guest（Family） 2025-07-01

Guest（Traveling with friends） 2025-01-01

Guest（Traveling with friends） 2024-10-01

Guest（Solo traveler） 2024-09-01

Guest（Solo traveler） 2024-06-01

Guest（Family） 2024-05-01

客户评价由实住客人提供的真实点评